Frequently Asked Questions

How long does it take to complete my order?

4-6 weeks from you signing off on the finished design and order confirmation.

How and when do I pay for my order?

50% desposit when you sign off on the finalized design and 50% upon completion of order prior to shipping. We accept Visa, MC & Amex.

Is there a discount if I order multiple items at once such as jerseys & socks?

Yes, we have a 10% discount on ordering package items such as jerseys & socks. Please email us at info@winwavemarketing.com us or give us a call to 1-877-549-2082 for additional information.

Do you offer discounts for large orders?

Absolutely! We do many bulk order for large associations and schools. Please email at info@winwavemarketing.com us or give us a call to 1-877-549-2082.

Can I design my own jersey?

Yes, however if you require design assistance our design department offers help at $120/hour min 1 hour charge. This would include your custom design mockup & all files in the correct format.

How do I size my team? Can I get sizing samples?

Yes, we provide sizing sample upon request. There is a small upfront charge which we will credit back to you once you return the samples provided.

What is your return policy?

Due to our products all being customized specifically for you, we are unable to accept returns when a product has been made to your custom specifications. If a product has not been made to your specifications as signed off on your order confirmation we will be more than happy to replace the item at no additional charge.

How many goals did Wayne Gretzky score in his career?

Gretzky scored 894 goals in his career. Making up only part of his record breaking 2857 career points! 1963 career assists are another NHL record the great one holds.

One time I got a goat delivered instead of the air conditioner I ordered - Will you guys send me a goat?

Nope!  No goats – Just checked the factory floor and don’t see or hear any goats.